User data deletion guide
HTMS respects privacy and personal data rights. If you have logged in or registered an account on htms.vn using Facebook, Google, or other contact information, you may request deletion of your data at any time.
1. Data that may be deleted
When a valid request is received, we may delete or anonymize data related to your account, including:
- Full name
- Email
- Phone number
- Profile picture
- Facebook/Google login ID if present
- Account profile information
- Login data
- Other personal data related to the user’s account
Some transactional, invoice, security, or system log data may be retained for as long as required by law, accounting, anti-fraud, or to protect HTMS’s legitimate rights.
2. How to request data deletion
You can submit a data deletion request via one of the following methods:
- Email: vnwr.info@gmail.com
- Email subject: Data deletion request
- Please include:
- Full name
- Email or phone number used to register
- The login platform used (e.g., Facebook, Google) or the account normally used
- Specific request: delete the account or delete data from social login
3. Processing time
Upon receiving the request, we will verify the information and respond within a reasonable time, typically within 7 to 30 business days.
4. Remove Facebook connection
If you logged in with Facebook, you can also revoke HTMS access from your Facebook account:
- Open Facebook
- Go to Settings & privacy
- Choose Settings
- Choose Apps and Websites
- Find HTMS Login or HTMS.vn
- Choose Remove
After removing the app from Facebook, you can still email us if you want to delete all data stored on HTMS systems.
5. Contact
If you have any questions about data deletion or privacy, please contact us:
Email: vnwr.info@gmail.com
Website: https://htms.vn


